Is this JW Marriott Charlotte pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at JW Marriott Charlotte?

Check-in time for JW Marriott Charlotte starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the JW Marriott Charlotte have a swimming pool?

Yes, this JW Marriott Charlotte has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is JW Marriott Charlotte a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the JW Marriott Charlotte wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the JW Marriott Charlotte is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the JW Marriott Charlotte?

Based on the information reported by the owner or manager, the JW Marriott Charlotte indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for JW Marriott Charlotte?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

JW Marriott Charlotte | Hotel in Charlotte

| 9.0 (551 Reviews) | 15 Bathrooms 53 Guests

Second Ward Hotel | JW Marriott Charlotte

Hotel in Second Ward, Charlotte

Located in Charlotte, a 4-minute walk from Mint Museum of Craft Design, JW Marriott Charlotte provides accommodations with an outdoor swimming pool, private parking, a fitness center and a shared lounge. This 5-star hotel offers room service and a 24-hour front desk. Guests can enjoy American and Italian dishes at the restaurant or have a drink at the bar. The hotel will provide guests with air-conditioned rooms offering a desk, a safety deposit box, a TV and a private bathroom with a shower. All guest rooms feature a closet. JW Marriott Charlotte offers an à la carte or American breakfast. The accommodation has a sun terrace. Popular points of interest near JW Marriott Charlotte include NASCAR Hall of Fame, Spectrum Center and Blumenthal Performing Arts Center. Charlotte Douglas International Airport is 5.6 miles away.

JW Marriott Charlotte is located in Charlotte.

This 180 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Ocean View, Balcony/Terrace, and several others. This is a 5 star rated property and has over 551 reviews with the average score of 9 . Coming to Charlotte and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 180 Bedrooms Hotel if you want to learn more about this place in Charlotte. These details are authentic, as they are provided by our partner, booking.com.

This JW Marriott Charlotte in Charlotte is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “JW Marriott Charlotte”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Special diet meals (on request)

Breakfast in the room

Wine/Champagne

Coffee house on site

Fruit

Parking

Accessible parking

Parking

Electric vehicle charging station

Parking garage

Private Parking

Accessibility

Bathroom emergency cord

Toilet with grab rails

Visual aids (tactile signs)

Auditory guidance

Wheelchair accessible

Raised toilet

Visual aids (Braille)

Activities

Pedicure

Full-body massage

Fitness center

Hand massage

Massage chair

Neck massage

Spa facilities

Body scrub

Body treatments

Foot massage

Couples' massage

Waxing services

Spa/Wellness packages

Beauty services

Happy hour

Locker rooms

Facial treatments

Manicure

Spa lounge/Relaxation area

Massage

Foot bath

Body wrap

Back massage

Makeup services

Hair treatments

Fitness

Head massage

General

Paid Wifi

Elevator

Air conditioning

Facilities for disabled guests

Safe

Heating

Smoke-free property

Soundproof rooms

Non-smoking rooms

Guest Services

Dry cleaning

24-hour front desk

Suit press

Meeting/Banquet facilities

Express check-in/out

Ironing service

Room service

Valet parking

ATM on site

Fax/Photocopying

Baggage storage

Concierge

Shared lounge/TV area

Business center

Daily housekeeping

Invoice provided

Internet

Internet

Wifi

Outdoors

Sun deck

Outdoor pool

Outdoor furniture

Outdoor pool (year-round)

Picnic area

Outdoor fireplace

Security/Safety

Key access

CCTV outside property

Smoke alarms

CCTV in common areas

Security alarm

Fire extinguishers

Key card access

24-hour security

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Property cleaned by professional cleaning companies

Delivered food covered securely

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers

Access to healthcare professionals

Hand sanitizer in guest accommodation and common areas

First aid kits available

Staff follow all safety protocols as directed by local authorities

Cashless payment available

Contactless check-in/out

Mobile app for room service

Spa

Infinity pool

Pool bar

Heated pool

Rooftop pool

Pool with view

Swimming pool

Beach chairs/Loungers

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Set in charlotte, 984 feet from mint museum uptown, jw marriott charlotte offers accommodations with an outdoor swimming pool, private parking, a fitness center, and a shared executive lounge. this 5-star hotel offers room service and a 24-hour front desk. the property is 2625 feet from the city center and 2297 feet from the nascar hall of fame, grab-and-go breakfast options in our lounge or full breakfast can be enjoyed at the property. at the hotel, you will find two restaurants serving american, italian, and seafood cuisine. gluten-free options can also be requested, jw marriott charlotte offers a rooftop bar and poolside cabanas, popular points of interest near the accommodations include spectrum center, blumenthal performing arts center, and bank of america stadium. the nearest airport is charlotte douglas international airport, 5.6 mi from jw marriott charlotte.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.61

Location:

9.51

Staff:

9.35

Facilities:

9.39

Comfort:

9.48

Cleanliness:

9.34

Lynne

Feb 25, 2026 08:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Very high standard of accommodation

Negative: Nothing it was superb

Summary: A comfortable and friendly environment

See All Reviews

Room Arrangement

Room Info	Facilities
Guest room with king bed, no view Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Free toiletries, Hairdryer, Towels, Towels/Sheets (extra fee), Shower cap, Conditioner, Toilet, Private bathroom, Toilet paper, Bathrobe, Shampoo, Body soap, Bathtub or shower, Shower General Iron, Interconnecting room(s) available, Key access, Air conditioning, Trash cans, Safe, Heating, Soundproof, Carpeted, Key card access Media & Technology Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Room amenities Hypoallergenic pillow, Drying rack for clothing, Clothes rack Accessibility Roll-in shower, Accessible by elevator Physical distancing Single-room AC for guest accommodation
Guest room with 2 queen beds, no view Room Type: Family Room Size: 35 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Free toiletries, Hairdryer, Towels, Towels/Sheets (extra fee), Shower cap, Conditioner, Toilet, Private bathroom, Toilet paper, Bathrobe, Shampoo, Body soap, Bathtub or shower, Shower General Iron, Key access, Air conditioning, Trash cans, Safe, Heating, Soundproof, Carpeted, Key card access Media & Technology Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Room amenities Hypoallergenic pillow, Drying rack for clothing, Clothes rack Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
King Guest Room with City View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Free toiletries, Hairdryer, Towels, Towels/Sheets (extra fee), Shower cap, Conditioner, Toilet, Private bathroom, Toilet paper, Bathrobe, Shampoo, Body soap, Bathtub or shower, Shower General Iron, Key access, Air conditioning, Trash cans, Safe, Heating, Soundproof, Carpeted, Key card access Media & Technology Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk View City view, View Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Room amenities Hypoallergenic pillow, Drying rack for clothing, Clothes rack Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Queen Room - High Floor Room Type: Double Room Size: 35 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Free toiletries, Hairdryer, Towels, Towels/Sheets (extra fee), Shower cap, Conditioner, Toilet, Private bathroom, Toilet paper, Bathrobe, Shampoo, Body soap, Bathtub or shower, Shower General Iron, Key access, Air conditioning, Trash cans, Safe, Heating, Soundproof, Carpeted, Key card access Media & Technology Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk View View Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Room amenities Hypoallergenic pillow, Drying rack for clothing, Clothes rack Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Large Corner King Room Room Type: Double Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Free toiletries, Hairdryer, Towels, Towels/Sheets (extra fee), Shower cap, Conditioner, Toilet, Private bathroom, Toilet paper, Bathrobe, Shampoo, Body soap, Shower General Iron, Key access, Air conditioning, Trash cans, Safe, Heating, Soundproof, Carpeted, Key card access Media & Technology Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sofa Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Room amenities Hypoallergenic pillow, Drying rack for clothing, Sofa bed, Clothes rack Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Large Corner King Room - High Floor Room Type: Double Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Free toiletries, Hairdryer, Towels, Towels/Sheets (extra fee), Shower cap, Conditioner, Toilet, Private bathroom, Toilet paper, Bathrobe, Shampoo, Body soap, Shower General Iron, Key access, Air conditioning, Trash cans, Safe, Heating, Soundproof, Carpeted, Key card access Media & Technology Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sofa View View Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Room amenities Hypoallergenic pillow, Drying rack for clothing, Sofa bed, Clothes rack Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
One-Bedroom King Suite with Sofa Bed - High Floor Room Type: Suite Room Size: 72 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Free toiletries, Hairdryer, Towels, Towels/Sheets (extra fee), Shower cap, Conditioner, Toilet, Private bathroom, Toilet paper, Bathrobe, Shampoo, Body soap, Shower General Iron, Key access, Air conditioning, Trash cans, Safe, Heating, Soundproof, Carpeted, Key card access Media & Technology Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk, Sofa View City view, View Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Kitchen Dining table Room amenities Hypoallergenic pillow, Drying rack for clothing, Sofa bed, Clothes rack Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
King Room with Adapted Tub - Mobility Accessible Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Free toiletries, Hairdryer, Towels, Towels/Sheets (extra fee), Bathtub, Shower cap, Conditioner, Toilet, Private bathroom, Toilet paper, Bathrobe, Shampoo, Body soap, Shower General Iron, Key access, Air conditioning, Trash cans, Safe, Heating, Soundproof, Carpeted, Key card access Media & Technology Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Accessibility Entire unit wheelchair accessible, Adapted bath, Accessible by elevator Room amenities Hypoallergenic pillow, Clothes rack Physical distancing Single-room AC for guest accommodation
King Room with Adapted Tub - Mobility Accessible/High Floor Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Free toiletries, Hairdryer, Towels, Towels/Sheets (extra fee), Bathtub, Shower cap, Conditioner, Toilet, Private bathroom, Toilet paper, Bathrobe, Shampoo, Body soap, Shower General Iron, Key access, Air conditioning, Trash cans, Safe, Heating, Soundproof, Carpeted, Key card access Media & Technology Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens View City view Accessibility Entire unit wheelchair accessible, Adapted bath, Accessible by elevator Room amenities Hypoallergenic pillow, Clothes rack Physical distancing Single-room AC for guest accommodation
King Room - Hearing Accessible/High Floor Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Free toiletries, Hairdryer, Towels, Towels/Sheets (extra fee), Shower cap, Conditioner, Toilet, Private bathroom, Toilet paper, Bathrobe, Shampoo, Body soap, Shower General Iron, Key access, Air conditioning, Trash cans, Safe, Heating, Soundproof, Carpeted, Key card access Media & Technology Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Room amenities Hypoallergenic pillow, Clothes rack Accessibility Hearing accessible, Accessible by elevator Physical distancing Single-room AC for guest accommodation
Concierge Level King Room with City View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Free toiletries, Hairdryer, Towels, Towels/Sheets (extra fee), Shower cap, Conditioner, Toilet, Private bathroom, Toilet paper, Bathrobe, Shampoo, Body soap, Shower General Iron, Key access, Air conditioning, Trash cans, Safe, Heating, Soundproof, Carpeted, Key card access Media & Technology Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Living Area Desk View City view, View Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Room amenities Hypoallergenic pillow, Clothes rack Accessibility Accessible by elevator Exclusive services Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary access to conference room/business areas, Complimentary breakfast in the executive lounge, Complimentary evening snacks and drinks in the executive lounge Physical distancing Single-room AC for guest accommodation
Concierge Level King Room with Skyline View Room Type: Double Room Size: 35 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Free toiletries, Hairdryer, Towels, Towels/Sheets (extra fee), Shower cap, Conditioner, Toilet, Private bathroom, Toilet paper, Bathrobe, Shampoo, Body soap, Shower General Iron, Key access, Air conditioning, Trash cans, Safe, Heating, Soundproof, Carpeted, Key card access Media & Technology Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Living Area Desk View City view, View Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Room amenities Hypoallergenic pillow, Clothes rack Accessibility Accessible by elevator Exclusive services Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary access to conference room/business areas, Complimentary breakfast in the executive lounge, Complimentary evening snacks and drinks in the executive lounge Physical distancing Single-room AC for guest accommodation
Concierge Level Queen Room with Two Queen Beds Room Type: Double Room Size: 35 m² 2 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Free toiletries, Hairdryer, Towels, Towels/Sheets (extra fee), Shower cap, Conditioner, Toilet, Private bathroom, Toilet paper, Bathrobe, Shampoo, Body soap, Shower General Iron, Key access, Air conditioning, Trash cans, Safe, Heating, Soundproof, Carpeted, Key card access Media & Technology Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Living Area Desk View City view, View Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Room amenities Hypoallergenic pillow, Clothes rack Accessibility Accessible by elevator Exclusive services Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary access to conference room/business areas, Complimentary breakfast in the executive lounge, Complimentary evening snacks and drinks in the executive lounge Physical distancing Single-room AC for guest accommodation
Concierge Level Large King Room with Sofa Bed Room Type: Double Room Size: 42 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Free toiletries, Hairdryer, Towels, Towels/Sheets (extra fee), Shower cap, Conditioner, Toilet, Private bathroom, Toilet paper, Bathrobe, Shampoo, Body soap, Shower General Iron, Key access, Air conditioning, Trash cans, Safe, Heating, Soundproof, Carpeted, Key card access Media & Technology Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Living Area Desk, Sofa View View Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Room amenities Hypoallergenic pillow, Sofa bed, Clothes rack Accessibility Accessible by elevator Exclusive services Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary access to conference room/business areas, Complimentary breakfast in the executive lounge, Complimentary evening snacks and drinks in the executive lounge Physical distancing Single-room AC for guest accommodation
Concierge Level One-Bedroom King Suite with Sofa Bed Room Type: Double Room Size: 72 m² 1 King bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Free toiletries, Hairdryer, Towels, Towels/Sheets (extra fee), Shower cap, Conditioner, Toilet, Private bathroom, Toilet paper, Bathrobe, Shampoo, Body soap, Shower General Iron, Key access, Air conditioning, Trash cans, Safe, Heating, Soundproof, Carpeted, Key card access Media & Technology Telephone, Cable channels, TV Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Living Area Sitting area, Desk, Sofa View View Bedroom Wardrobe or closet, Childrens' cribs, Alarm clock, Linens Kitchen Dining table Room amenities Hypoallergenic pillow, Sofa bed, Clothes rack Accessibility Accessible by elevator Exclusive services Complimentary afternoon snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Complimentary access to conference room/business areas, Complimentary breakfast in the executive lounge, Complimentary evening snacks and drinks in the executive lounge Physical distancing Single-room AC for guest accommodation

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JW Marriott Charlotte | Hotel in Charlotte

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Hotel in Second Ward, Charlotte

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

Room amenities

Accessibility

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

Room amenities

Accessibility

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

View

Bedroom

Room amenities

Accessibility

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

View

Bedroom

Room amenities

Accessibility

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

Room amenities

Accessibility

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

View

Bedroom

Room amenities

Accessibility

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

View