Shangrila residency | Apartment in Nairobi

| 8.0 (3 Reviews) |   Pet Friendly   1 Bedroom  1 Bathroom
Westlands Apartment | Shangrila residency

1 Bedroom Apartment in Westlands, Nairobi

While you're here, you can enjoy all the comforts of home and more, including free WiFi and a flat-screen TV, as well as laundry facilities and in-room massages. Other amenities include slippers, children's slippers, tour/ticket assistance, and luggage storage.

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Amenities

Parking
Pet Friendly
TV
Wheelchair Accessible
Accessibility
Business Services
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Children's slippers
  • Shampoo
  • Toilet paper
  • Free toiletries
  • Slippers
  • Soap
Bedroom
  • 20 restaurants and 20 coffee shops
  • Afternoon tea
  • 20 bars/lounges
  • Snack bar/deli
  • Coffee/tea in a common area
Laundry
  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine
Parking
  • Free self parking on site
  • Wheelchair-accessible parking available
Pet Friendly
  • One-time cleaning fee: USD 60
  • Pet friendly
  • Deposit: USD 20 per night
Accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Elevator door width (inches): 190
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible path to elevator
  • Accessible shuttle
  • 11 on-site accessible parking spaces
  • Wheelchair-accessible parking
  • Elevator
Activities
  • 24-hour fitness center
  • Winery tours nearby
  • Casino nearby
  • Bicycle rentals nearby
Entertainment
  • Flat-screen TV
General
  • 40 rooms
  • In the historical district
  • Near a hospital
  • Near a health or beauty spa
  • Near a zoo
  • Near the airport
  • In the shopping district
  • Business center
Guest Services
  • Blackout drapes/curtains
  • Local meal delivery service
  • 24-hour front desk
  • Tour/ticket assistance
  • Chef
  • Luggage storage
  • Turndown service
  • In-room massages
Internet
  • Free WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices)
Security/Safety
  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

Policies

Check-in
Check-in start time: noon; check-in end time: 11:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 10:00 am
Child Policy
Children are welcome.
Payment Policy
Pet deposit: usd 20 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed with a deposit of usd 20 per night

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip host has not indicated whether there is a smoke detector on the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property only accepts cash

Reviews

mark
Aug 12, 2026 11:15:28 PM
Review Score:   4
Summary: My reservation was for a 1 bedroom.Got put into a 2 bedroom because the host falsely made available a 1 bedroom she did not have. I contact the host to inquire on an "extending my stay" through hotels.com again. The host does not respond. Rather, goes on insisting I must now move a different 1 bedroom unit after unpacking, having a fridge full of food that would need to be hauled to another floor of the building. She replies "I'm not doing you any favors" and starts sending messages in WhatsApp to me in German. It was quite bizarre because she is the one who against my reservation put into a 2 bedroom I did not reserve in the first place. Secondly, after arriving from the airport and looking for check-in there were only 2 large and unfriendly security guards in a parking garage at a small desk. They were gruff and difficult. One keeps asking me "what's my condo number?" over and over again. He keeps insisting for my Kenya phone number as a tourist just from the airport who has never been in Kenya before. After much difficulty and poor communication, I get info from the host who gives me a passcode in a lockbox to get in. 3.) The next morning about 8 hours after check-in two house cleaners knock on my door. Theyinsist I'm checking out today even though I'm only 8 hours into a 2 night reservation. I have to stop a work business call I'm on, show them my reservation information. Then they finally leave. The building is ok. The host and her unprofessional managemen condo is NOT.
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Room Arrangement

Room Info Facilities
Deluxe Apartment, City View
Room Size: 1054.9 square feet m2
6 King Beds and Queen Sofa Bed
Deluxe Apartment, City View

General

Ping - 29.6, Number of bedrooms - 2, Full-sized refrigerator/freezer, Stovetop, Separate dining area, Square meters - 98, Bed count minimum 6, Hair dryer, Kitchenette, Microwave, Shower only, Laptop-friendly workspace, Towels provided, Air conditioning, Number of bathrooms - 2, Number of living rooms 2, Flat-panel TV, Cookware, dishware, and utensils, Private bathroom, Heating, Desk, Square feet - 1054.9, Separate sitting area, Oven, Bed count maximum 6, City view, Furnished balcony

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Shangrila residency does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Shangrila residency starts from $64 per night with includes TV, Wellness Facilities, Bar, Guest Services, Internet, Laundry, Parking, Pet Friendly, Wheelchair Accessible, Accessibility, Business Services, Restaurant, Toiletries, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangrila residency is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Shangrila residency indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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